We are committed to providing our customers in the United States, United Kingdom, Australia, Canada, and New Zealand with excellent delivery service.

Shipping Details

Applicable Countries: United States, United Kingdom, Australia, Canada, New Zealand
Cut-off Time: 6:00 PM (GMT+00:00) United Kingdom Time (Mon - Fri)
Processing Time: 1-3 business days (Mon - Fri)
Delivery Time: 8-12 business days (Mon - Fri)
Shipping Partners: FedEx, GLS, and DHL
Shipping Cost: Free

Free Shipping

All orders within the United States, United Kingdom, Australia, Canada and New Zealand are shipped free of charge. No additional costs will be applied for the delivery of your order.

Shipping Partners

We collaborate with trusted shipping partners such as FedEx, GLS, and DHL to ensure reliable and timely deliveries.

Track Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your package’s progress via the tracking page on sniffsleep.com or directly through the delivery partner’s website.

Lost or Missing Packages

If your package is not delivered or is lost in transit, please contact our customer service team immediately at support@sniffsleep.com. We will work with our delivery partners to investigate the issue and, if necessary, send a replacement package or arrange a refund. For more details, please refer to our Return Policy.

Address Changes

If you need to change the delivery address, please email our customer service team at support@sniffsleep.com within 24 hours of placing your order or before the cut-off time. We will do our best to accommodate your request, provided the order has not yet been processed or shipped.

Not at Home

If you are not home at the time of delivery, the delivery partner may attempt to redeliver the package or leave it at a nearby collection point, such as a local post office or designated pickup location. You will receive a notification with instructions on where and when to collect your package.

Refused Delivery

If you refuse a delivery, the return shipping costs will be your responsibility.

Contact Information

Have questions about your order or our shipping terms? You can reach our customer service team via support@sniffsleep.com or through our contact form.